When loss hurts, we’re here to listen.
Free, confidential support for grief — pet loss, bereavement, separation or any heavy change.
Recommended: Start by writing using the form or email — it helps us respond thoughtfully.
Phone support: We aim to keep the line available 24/7. If it’s busy, please leave a short message and a safe callback number — we’ll return your call as a priority.
In crisis? Call 999 (emergency) or Samaritans on
116 123 right away.
Start by writing
Open Support Form
Private, simple, easiest for us to reply carefully.
No data is stored on this website.
Email us
hello@mls.im
Write as much or as little as you like. We’ll reply kindly.
Call us
0800 000 000
If it’s busy, leave a message — we’ll call you back as a priority.
How we help
1. Reach out
Call, email or use the short form. Even “I’m struggling” is enough.
2. We listen
Calm, caring conversation with trained volunteers. No pressure.
3. Gentle next steps
If you’d like, we can suggest local Isle of Man support — bereavement, mental health, practical help and more.
Local support on the Isle of Man
If you need more specialised help, these services may be useful. If you’re not sure where to start,
contact MLS — we’ll listen first and help you find the right next step.
If you are in immediate danger: call 999 .
Urgent help (crisis)
Start here
Samaritans — Isle of Man
24-hour confidential telephone service for anyone in crisis, including bereavement.
Crisis Response & Home Treatment Team (CRHTT)
Island-wide crisis response for urgent mental health deterioration / distress.
Childline
Support for children and young people.
Bereavement & grief
Loss support
Bereaved Survivors of Suicide Isle of Man
Support for people affected by suicide loss.
Hospice Isle of Man
Clinical care and broader emotional, social and spiritual support services.
Mental health & counselling
Talking support
Community Wellbeing Service (Counselling)
Counselling for mild to moderate depression (17+). Self-referral via screening.
Minds Matter
Psychological support for people with long-term conditions and families.
Qwell
Online emotional wellbeing and mental health support for adults.
Kooth
Online support and counselling for young people.
Children & young people
Under 25
Isle Listen
Support for children and young people up to 25 (schools + 1:1 therapeutic support).
CAMHS
Assessment and treatment for children and young people (referral required via professional).
The Children’s Centre
Community initiatives for children, young people and families.
Practical support (money, housing, advice)
Life admin
Citizens Advice (Isle of Man)
Free impartial advice: housing, benefits, relationship breakdown, consumer, employment, food bank referrals.
Housing Matters Isle of Man
Support for families and individuals in housing crisis.
Debt Counselling (Office of Fair Trading)
Confidential debt counselling.
Isle of Man Foodbank
Food support and referrals.
Relationships, safeguarding & safety
Protection
Women’s Refuge Isle of Man
Support for women threatened by violence at home.
Victim Support
Free and confidential support for people affected by crime.
Relate
Relationship counselling and support services.
NSPCC
Help for families and child protection support.
Addiction (alcohol, drugs, gambling)
Treatment
Motiv8 Addiction Services
Counselling for addictive behaviours including alcohol, drugs or gambling.
Drug & Alcohol Team (DAT)
Assessment, treatment and support for alcohol and/or drug dependency.
Older people, disability & caring
Support
Age Concern Isle of Man
Support and wellbeing for older people.
The Silver Line
24/7 helpline for older people.
Sight Matters
Support for blind and visually impaired members.
Manx Deaf Society
Support for deaf, deafened and hard of hearing.
Crossroads
Services supporting carers (all ages, conditions, care needs).
Live at Home
Helping people live independently at home.
Listings are provided for convenience. If you notice a correction needed (number, email, service name), please email MLS.
Support MLS
Help us help others
Donations keep our service free for everyone on the Island.
If you’d like to support MLS, email us and we’ll reply with the easiest way to donate.
Support request form. This composes an email on your device; no data is stored on this website.
Your privacy matters.
Website: No personal information is stored. No cookies, no tracking, no analytics.
Support form: Opens your own email client. Nothing is sent to or kept on this site.
Email & phone: Treated as confidential; used only to provide support. No marketing, no selling of data.
Safety: If you are in immediate danger call 999. Samaritans: 116 123 .
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